Online Occurrence Book

The Online Electronic Occurrence Book is best described as an integrated application. Highly effective – use it to capture and manage occurrence information in any environment where manual occurrence books would ordinarily be used. These range from guarding and other related activities to centralised control rooms where multiple client sites are monitored.

Online Occurrence Book allows for integration to other systems by making effective use of industry standard infrastructure. Configure and adapt it to fit into virtually any control room environment.

Standard Operating Procedures

Individual occurrence types can be linked to unique and customisable escalation or operating procedures. This ensures that occurrences are treated in accordance with their severity. Once a controller logs an occurrence, a response has to be submitted for each of these procedure steps.

Essential details such as the date and time as well as the controller’s name will be automatically recorded. In this regard, accountability can be established and management reports can be generated. Occurrence statuses can be monitored to identify occurrences that have not been completed in accordance with the prescribed procedures.

Online Occurrence Book can automatically inform you when various occurrences occur. Depending on the severity of the occurrence being loaded, electronic notifications via e-mail or SMS can be sent to a predefined list of users or even clients.

Checklists

Online Occurrence Books enables the creation of checklists through the use of multiple checklist templates. You will find this most useful as it will assist you daily, to manage and control all duties and compliance checks.

Checklists can be created and scheduled for completion. Users must complete the checklists that they are responsible for. Upon completion, an occurrence will automatically be generated and stored in the database.

Management Information

Online Electronic Occurrence Book integrates all the data stored within the various dimensions of the application and transposes it into management information in both text and graphical formats which allows you to build managerial reports. Graphs generated can be saved and incorporated into reports generated by analysts in almost any word processor. Management can utilise these reports for planning and decision making purposes.

Geographical Information

Making use of Google Maps, Online Electronic Occurrence Book makes provision for you to transpose management information into geographical representations.

The Electronic Occurrence Book further encapsulates functions such as:

• control room management
• registers management
• asset management from a security perspective
• automated reports
• search and analysis tools
• process and workflow with notifications (SMS and email)
• management information
• integration to Google Earth (Geographic Management Information)