We’re upgrading our tech
We are upgrading our control room & dispatchment technology as of this month! The decision to upgrade our system is for one reason, to ensure we continue to stay at the forefront of technology to best serve our clients.
This technology shift is guaranteed to shorten response times and ultimately result in a safer community. But we need your help! While our control room and response vehicles are fitted with the latest technology, so are our clients. We have a smartphone app that will assist both you and us.
How it works

Sign up
Sign-in via mobile number with automatic database synchronisation.

Update profile
In-app account management and medical profile.

Mobile panic
One-click alarm with GPS live tracking and real time reporting.

Cancel home alarm
Securely, let us know it’s a false alarm through the app
How this benefits you
- Our dispatchment & mobile response team uses the latest GPS technology to shorten response times
- Raise a mobile panic when you outside of the safety of your home or premises
- Cancel false alarm call-outs via the app
- Personalised push notifications to keep you in the know with community updates, as well as, your alarm activity at your premises
- Easily communicate extra information to the controllers and mobile response team, like entrance information or holiday dates